Terms of service

TERMS AND CONDITIONS OF SERVICE

Effective Date: December 2, 2025

SECTION 1 - OVERVIEW, ACCEPTANCE, AND MODIFICATIONS

1.1 Acceptance of Terms

This website is operated by Dopamine Meals.

Throughout the site, the terms “we,” “us,” and “our” refer to Dopamine Meals. Dopamine Meals offers this website and the meal delivery services available from this site (the “Service”), conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional policies referenced herein. These Terms apply to all users of the site.

Please read these Terms of Service carefully. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

1.2 Modifications to Terms

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.

SECTION 2. Product Information Accuracy and Disclaimers

We are committed to providing the most current and accurate information possible regarding our products, services, and pricing. To uphold this commitment, we regularly update the Service.

However, we must advise that we cannot guarantee the complete accuracy or full availability of all published content at any given moment.

You acknowledge and agree to the following:

Inaccuracies and Errors: Despite our best efforts, the Service may contain errors, inaccuracies, or omissions concerning prices, product image, specifications, availability, or descriptions.
Right to Correction: We reserve the right to change or update information and correct any errors, inaccuracies, or omissions at any time without prior notice (even after your order has been submitted).
Information Delays: We may occasionally experience delays in updating information on the Service and in our external advertisements.
The content presented on this website is for general informational purposes. only. We are not liable if the material provided is not entirely accurate, complete, or up to date. You should not treat the information on this site as the exclusive foundation for making decisions; instead, you should consult more timely, reliable, or comprehensive external sources. Consequently, any dependence you place on the material found here is strictly at your own risk. Furthermore, the site may include historical data which, by its nature, is outdated and included solely for your reference.
While we reserve the right to alter the site's contents at any time, we are under no obligation to update any specific information. By using the Service, you acknowledge and agree that it is your responsibility to monitor and be aware of any changes made to our website.

SECTION 3. Product Specifics, Services, and Customization

Dopamine Meals uses high-quality ingredients; however, we do not warrant that the quality of any product will meet every personal expectation.

Customization and Ingredients: Due to batch cooking, all meals are non-customizable regarding portion size and ingredients. Dopamine Meals maintains complete discretion over product descriptions and pricing and reserves the right to discontinue any product at any time.
Ingredients & Macros: Ingredients, macros, and major allergens are listed on each meal container and on the website. Specific vegetables used may vary based on supplier inventory.
Sodium: We use salt in all cooking. For lower sodium intake, we recommend our high-octane meal plan.
Halal Status: Dopamine Meals is not currently halal-certified by HMA or CHFCA. However, we confirm we do not sell or use any items that contain pork or are derived from pork products in the preparation of our meals.
Some of our products and services are offered exclusively online via the website. These items may be available in limited quantities and are subject to our formal Return Policy for any exchanges or returns. We maintain the right to discontinue any product at any time. Any stated offer for a product or service is void in jurisdictions where such offerings are prohibited.
We reserve the right but are not obligated to limit the sales volume of our products or services to any specific individual, geographic region, or legal jurisdiction. This right may be exercised on a case-by-case basis. We also reserve the right to limit the quantities of any products or services offered.
Warranties on Quality: We do not warrant that the quality of any product or service obtained will meet every personal expectation. We only warrant that the products will be prepared in compliance with local food safety standards. We make no warranty that the quality of any products, services, information, or material acquired by you will align perfectly with your personal expectations or that every error present within the Service will be immediately corrected.

3.1 Product Visuals and Advertising Disclaimer

The images displayed on our website and social media platforms are provided solely for advertisement and illustrative purposes. While we endeavor to upload the best visuals representative of the product, the actual product delivered may differ in appearance from the images posted. Customers are strongly encouraged to refer to the detailed product descriptions to gain the best understanding of the product specifications and ingredients before placing an order.

3.2 PRODUCTS, PRICING, AND INFORMATION ACCURACY

We regularly update the products and services on the service to ensure accuracy. However, we cannot guarantee the complete accuracy of all information, including prices, product images, specifications, or availability.

Correction of Errors: We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders at any time without prior notice (even after your order has been submitted).
Price Changes: Prices for our products are subject to change without notice.
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

SECTION 4 – ORDER PLACEMENT & SUBSCRIPTIONS

4.1 Order Types, Minimums, and Bundles

The minimum order for both one-time orders and weekly subscriptions is 6 meals. However, if you choose the Twice a Week (Split Delivery) option, a minimum order of 12 meals is required. Subscriptions are automatically renewed and charged to your payment method at the applicable cut-off time.

4.2 Order Placement Action Required

Dopamine Meals offers two primary order types:

One-Time Order: A single order with a single payment. Must be placed manually before the applicable cut-off time.
Weekly Subscription: An ongoing order set on auto payment, providing uninterrupted service until manually paused or cancelled. The system automatically places the order based on previous selections. You must manually select meals if you wish to change them after receiving the new menu notification. We recommend checking your email inbox and junk folder for the menu notification.

4.3 Meal Selection Backup

If you forget to choose your meals, the system will automatically select them. based on your initial or previous protein selections. Dopamine Meals will not issue a refund for meals you dislike that were automatically selected due to you missing the meal selection cut-off time.

4.1 Order Cut-off Times

All modifications, skipping, pausing, or cancellations must be completed before the order cut-off time.

Delivery Day Order Cut-off Time

Sunday Delivery By Thursday 8:00 PM

Wednesday Delivery By Sunday 8:00 PM

SECTION 5. SUBSCRIPTION MANAGEMENT, CANCELLATION, AND LIABILITY

5.1 Recurring Subscription Fee and Deactivation

The recurring subscription fee will continue to apply automatically until you actively deactivate or pause your subscription. You may deactivate your subscription at any time via your Account settings.

5.2 Mandatory Modification Deadlines

To avoid being charged for the next subscription period, deactivation, pausing, or any order modification (including meal selection) must be completed before the strict cut-off times:

Sunday Delivery Cut-off: By Thursday 8:00 PM
Wednesday Delivery Cut-off: By Sunday 8:00 PM

5.3 Liability for Missed Deadlines

If you fail to modify or deactivate your subscription before the applicable cut-off time, the system will automatically process and place your order.
Strictly apply: ABSOLUTELY NO REFUNDS OR RETURNS will be provided, as management of the subscription schedule is deemed your sole responsibility.
Managing your subscription (changes, skips, pauses, cancellations) is your sole responsibility. If you miss the cut-off time, the system will automatically process the order based on previous selections. ABSOLUTELY NO REFUND OR RETURN will be provided in this scenario.
Final Subscription Liability: Managing your changes is your sole responsibility. If you forget to make any changes before the cut-off time, the order will process automatically, and ABSOLUTELY NO REFUNDS OR RETURNS will be provided.
We do not guarantee to make any changes requested after the deadline, and Dopamine Meals is not responsible for the consequences.

SECTION 6. ACCOUNT OBLIGATIONS AND FINANCIAL TRANSACTIONS

Placing an order requires setting up an account using your email ID and a password. Once set up, you can view current orders, past purchases, and manage subscriptions.

6.1 Account Creation and Security

When establishing an account with us, you are obligated to provide information that is accurate, complete, and current at all times. Failure to maintain accurate information constitutes a breach of these Terms.
Password Responsibility: You are solely responsible for safeguarding the confidentiality of your password and for all activities conducted under your account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

6.2 Purchases and Payment Authorization

To initiate a purchase, you may be required to supply certain financial information, including your credit card number, expiration date, billing address, and shipping details.
Representation of Authority: By submitting payment information, you represent and warrant that you have the legal right to use the payment method(s) provided and that the information supplied is true, correct, and complete.
Processing: You grant us the right to share this information with third-party service providers solely for the purpose of completing and facilitating your purchases.

6.3 Refusal of Orders and Fraud

We reserve the right to refuse or cancel your order at any time for reasons including, but not limited to, product availability, errors in pricing or description, or discrepancies in your order. We may also refuse or cancel any order if fraud or an unauthorized or illegal transaction is suspected. We shall not be held responsible or liable for any resulting loss or damages due to the failure of a purchase to complete.

6.4 Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases. We reserve the right to refuse any order you place and to limit or cancel quantities purchased.

6.5 Customer Obligations for Account Information

To ensure seamless processing of your orders and transactions, you agree to maintain current, complete, and accurate information for your account and all purchases. This includes, but is not limited to:
Providing a valid and current email address.
Promptly updating your credit card numbers and expiration dates.
Ensuring the accuracy of your billing and shipping addresses.
You are responsible for keeping this information up to date so we can successfully process your transactions and contact you regarding your order.

6.6 Our Right to Limit and Refuse Orders

We retain the sole right and discretion to manage and control all orders placed through the Service. Specifically, we reserve the right to:
Refuse any order placed with us.
Limit or cancel quantities purchased per person, per household, or per order.

· These limitations may be applied to orders linked by

The same customer account.
The same credit card.
The same billing and/or shipping address.
The same billing and/or shipping address
We also reserve the right to prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. In the event we must change or cancel an order, we will attempt to notify you using the contact details (email, billing address, or phone number) provided at the time the order was placed.

SECTION 7 - DELIVERY, RISK OF LOSS, AND CLAIM PROTOCOL

7.1 Delivery Area and Schedule

We deliver within Toronto and the Greater Toronto Area (GTA) on every Sunday and Wednesday. For condo or apartment deliveries, ensure a valid buzzer code is provided.

Split Delivery: The option to split a delivery twice per week is available only for one-time orders and subscriptions of 12 meals or more. Meals are split equally between the two delivery days, and you are charged weekly once for both deliveries.

7.2 Delivery Schedule and Cut-off Times

Delivery is offered every Sunday and Wednesday. All modifications (including skipping, pausing, cancelling, or choosing meals) must be completed before the cut-off time.

Delivery Day Order Cut-off Time

Sunday Delivery By Thursday 8:00 PM

Wednesday Delivery By Sunday 8:00 PM

7.3 Delivery Protocol and Risk of Loss

The risk of loss passes to you upon delivery. For condo or apartment deliveries, you must provide a valid buzzer code. If the package is left at the door per your request and is subsequently stolen or missing, Dopamine Meals is not responsible.
If you reside in a house and are not home to receive the delivery, our driver will leave the delivery bag in front of your door or somewhere safe following your instructions. If you are worried about your package being stolen or missing, please ensure you are home to accept the delivery.
If you live in a condominium, we can drop the bag with concierge if your condo management allows it. Please ensure the concierge at your building would accept the delivery on your behalf. We must comply with strict building rules that forbid leaving any baggage or perishable packages outside unit doors for safety and freshness. If access or recipient availability prevents delivery, our drivers have no choice but to return the package to our facility. To prevent missed deliveries, please ensure you are available to receive your package or that all necessary access arrangements have been communicated to facilitate a seamless drop-off.
In such a situation (failed delivery), any attempt to redeliver the package, whether the same evening or the following day, will incur an additional delivery fee of $15 to cover the extra logistical costs.

7.4 Risk of Loss and Perishable Goods

Your meals must be stored immediately upon receipt. While the packaging is designed to keep the meals chilled, its protection only lasts for up to two hours post-delivery.

Dopamine Meals is not responsible for meals left unattended for more than two hours after delivery or for any spoilage resulting from improper storage while in your custody.
Storage Mandate: All meals are highly perishable and must be refrigerated immediately upon receipt. Dopamine Meals is not responsible for spoilage or damage resulting from the package being left unattended for more than two hours after the time of delivery.

7.5 Mandatory Reporting of Errors

If you receive an incorrect or missing meal, you must notify us immediately on the day of delivery by emailing dopaminemeals@gmail.com (or the correct email for claims) with detailed information and photos. Allow 1–3 business days for investigation.

Consumption Liability: We cannot correct the issue or provide assistance if the incorrect meal was consumed and then reported to us.
Damage Claims: If your delivery arrives damaged, you must take photos and report the damage within 4 hours of delivery to dopaminemeals@gmail.com.
Taste Disclaimer: We do not offer refunds simply because a meal was not enjoyed, as taste is subjective. We encourage a thorough review of the menu before purchase.

SECTION 8. DELIVERY AND LOGISTICS POLICY

8.1 Delivery Execution and Customer Responsibilities

Dopamine Meals utilizes its internal logistics team or approved third-party carriers to execute the delivery of your food packages. You are required to furnish complete and accurate delivery information, including any special instructions necessary for the driver (e.g., buzzer codes, specific drop-off locations).

8.2 Unattended Delivery and Risk Transfer

Our perishable meals are protected using specialized materials. In the event you are not present at the address upon arrival, the food package will be left at your door or in an accessible common area.

Mandatory Inspection: Upon delivery, you are responsible for immediately inspecting the package to verify the contents are cool, refrigerated, and free from defects or damage.
Immediate Refrigeration: To preserve meal quality and integrity, you must immediately transfer the items to refrigeration upon receipt.

8.3 Failed Delivery Protocol and Fees

Our delivery service is structured around one single attempt within the day selected by the customer.

Attempt Failure: If the customer is unreachable or absent during the delivery attempt, Dopamine Meals is under no obligation to reimburse or credit the cost of that order.
Redelivery: Should we offer a second delivery attempt (either later the same day or the next day), this service will be conditional upon the customer covering additional delivery charges.

8.4 Liability and Exceptions

Confirmation of Delivery: Dopamine Meals is not responsible for missing orders when the carrier provides official confirmation that the package was successfully delivered to the specified address.
Inaccessibility/Weather: In the case of inclement weather or an inaccessible designated delivery location, we will contact you to determine the best alternate location and/or date, delivering the order as soon as conditions reasonably permit.
Troubleshooting: If you believe you are within our service area, but your postal code is not accepted, please contact us via email (dopaminemeals@gmail.com) or call us at 437-869-6916 for assistance.

SECTION 9. UNAVOIDABLE INTERRUPTIONS (FORCE MAJEURE)

Non-Liability for External Events

Dopamine Meals shall not be held liable or responsible for any failure to perform, or for any delay in the performance of, any of our obligations that is caused by events occurring outside of our reasonable control (a “Force Majeure Event”).

Defining a Force Majeure Event

A Force Majeure Event includes any unpredictable act, omission, non-happening, or accident beyond our reasonable control, specifically including, but not limited to, the following categories:

Widespread labor disputes, strikes, or other concerted industrial action.
Civil unrest, riot, invasion, terrorist attacks, or declarations/preparations for war.
Natural catastrophes such as fire, explosion, storm, flood, earthquake, subsidence, or epidemic/pandemic.
The widespread impossibility of utilizing public or private transport networks (e.g., railways, shipping, motor transport).
Failures or inaccessibility of public or private telecommunications networks.
Actions, decrees, legislation, regulations, or restrictions imposed by any level of government.

Duration and Mitigation

Our performance under these Terms is considered suspended for the entire period that the Force Majeure Event continues, and we will have an extension of time for performance equal to the duration of the suspension. Dopamine Meals commits to utilizing all reasonable efforts to bring the Force Majeure Event to a swift resolution or to find an alternative method by which our obligations may be performed despite the prevailing circumstances.

10. Discounts

Discounts on subscriptions: Subscription meals receive inherent discounts based on tiered bundles (e.g., 6, 12, 18 meals). One-Time Orders do not receive these continuous discounts, though non-guaranteed promotional offers may apply.
Promotional and Referral Discounts: All first-order discounts are strictly limited to one use per unique household address, unique payment method, and unique email address. Referral discounts are ineligible if the referrer shares the same criteria (address, payment, or email) with the individual referred. Dopamine Meals reserves the right to revoke any promotional credits at any time upon notifying the customer.
Promotional Offers and Discounts: All promotional offers, discounts, and pricing incentives are provided at the sole discretion of Dopamine Meals and are not guaranteed for future orders. We reserve the unequivocal right to vary, modify, withdraw, or refuse the application of any discount or offer at any time, without prior notice.

SECTION 11. FINAL MEDICAL AND RESULTS DISCLAIMER

11.1. Separation from Medical Practice and Advice

Dopamine Meals operates strictly as a meal preparation service and is neither a medical organization nor a provider of professional medical services or advice. The meals, products, and nutritional data shared through our Service are for informational purposes only. They are not intended to constitute, and must not be interpreted as, a substitute for professional medical guidance, diagnosis, or treatment. No doctor-patient relationship is established through your use of the Service. In the event of a medical emergency, you must call 911 immediately.

11.2. Mandatory Physician Consultation for High-Risk Individuals

We strongly advise all users to consult with a qualified physician before commencing any new diet or weight loss regimen. Express approval from a healthcare professional is mandatory before starting a Dopamine Meals program if you have an existing medical condition or belong to a high-risk category. This includes, but is not limited to, individuals who are;
Pregnant or nursing mothers.
Under the age of 18.
Living with an eating disorder (anorexia or bulimia).
Managing chronic kidney disease or any other serious health condition.

You must prioritize the advice of your physician over any information obtained from the Dopamine Meals Service or staff.

11.3. Non-Medically Supervised Programs and Results Liability

The Dopamine Meals programs are not medically supervised. We make no explicit or implied claims or guarantees regarding specific weight loss metrics or personalized health outcomes. Individual results are highly variable. By using our Service, you acknowledge and accept that:
Actual weight loss or health results are not guaranteed.
Failure to meet your personal fitness or weight goals (including the possibility of weight gain) will not be grounds for a refund or damages sought against Dopamine Meals.

SECTION 12. Nutritional Data Accuracy and Disclaimer

Dopamine Meals strives to provide the most precise nutritional data available. Please note the following hierarchy for information accuracy:

1) Data Source Priority

The definitive and most accurate nutritional information reflects meal preparation at the time of cooking and is always printed directly on the labels affixed to your individual meal containers.
While we actively update the nutritional content displayed on our website and App daily to reflect evolving ingredients, the information on your physical meal container label remains the final and governing source for your order. All published nutritional data is provided to the best of our knowledge.

2) Nutritional Information Disclaimer: Please be advised that all nutritional values and macronutrient content (macros) listed on our website and meal containers are provided as the best estimate based on our current knowledge. We must clarify that we do not guarantee 100% accuracy for this information, as slight variations can occur due to several factors:

Supplier Products: Differences in the products we receive from various producers and manufacturers.
Preparation: Variations in cooking techniques used by different chefs or kitchen staff at Dopamine Meals.

Therefore, this information should be considered an estimate for guidance, not an exact calculation.

3) Results Liability: As established in these Terms, all nutritional information is for informational purposes only. Failure to meet specific personal fitness or weight goals, including instances of weight gain, will not constitute grounds for a refund or the seeking of damages against Dopamine Meals.

SECTION 13. ALLERGEN WARNING AND LIABILITY

13.1 Presence of Major Allergens

Be advised that our meal preparation and packaging facilities handle all eight major allergens recognized by the Canadian and U.S. food regulatory bodies: wheat, egg, soy, milk, tree nuts, peanuts, fish, and shellfish.

13.2 Cross-Contamination Disclaimer

While Dopamine Meals employs stringent processes to limit cross-contact, we cannot guarantee that any meal is entirely free of all allergens. You understand, acknowledge, and agree that cross-contamination is possible between food products during storage, portioning, and packaging, meaning your meals or the meal box itself may contain trace amounts of the listed allergens.

13.3 Consumer Responsibility for Verification

You are solely responsible for knowing about any food allergies you may have and for verifying the ingredients and contents listed on the physical meal container labels before handling, preparing, or consuming such products.

13.4 Reliance on Product Data

We rely on ingredient and allergen information supplied by our manufacturers and suppliers. As manufacturers may modify their products without immediate notice, Dopamine Meals does not represent or warrant that the information presented on our website or App is complete or 100% accurate at all times.
We recommend that customers with severe dietary or allergic concerns to contact us for assistance or not to order from Dopamine Meals.

SECTION 14 - FOOD SAFETY, ALLERGENS, AND LIABILITY

14.1 Food Safety and Storage Liability

You must store meals immediately upon receipt. The thermal packaging provides temperature protection for up to two hours post-delivery. Dopamine Meals is not responsible for any meals left unattended for more than two hours or any spoilage resulting from improper storage while in your custody.

14.2 Allergens and Cross-Contamination Warning

While some meals are tagged (e.g., gluten-free), we use all types of major allergens in our kitchen, and we cannot guarantee zero cross-contamination.

CRITICAL WARNING: If you have a severe, life-threatening allergy, we strongly advise against ordering from Dopamine Meals.
Protocol: You must communicate any allergies to us via email (dopaminemeals@gmail.com) or order notes prior to ordering. Communicating an allergy does not guarantee accommodation.
Liability: If an allergen is not communicated, Dopamine Meals is not responsible for any potential circumstances. It is your responsibility to review all ingredient lists before ordering.

14.3 Ingredients and Transparency

Ingredients, macros, and major allergens are listed on each meal container and on the website.
Vegetables: Specific vegetables used may vary based on supplier inventory but will always be suitable for the cuisine.
Sodium: We use salt in all cooking. For lower sodium options, we recommend the High-Octane meal plan.
Halal Status: Dopamine Meals is not currently Halal certified by HMA or CHFCA. However, we confirm we do not sell or use any items that contain pork or are derived from pork products in the preparation of our meals.

SECTION 15.USER ACCOUNTS, SECURITY, AND ACCOUNT LIABILITY

By accessing or using the services provided by Dopamine Meals, including placing an order, creating an account, or managing a subscription, you agree to be bound by these Terms and Conditions.

15.1. Registration Requirements and User Warranties

To access certain interactive features of the Dopamine Meals Service, you must register as a "Registered User" and create an Account. By establishing an Account, you affirm and warrant that:

You are at least eighteen (18) years old and possess the full legal capacity to enter this contract.
You are not prohibited from using the Service by the laws of Canada, your jurisdiction, or any other applicable authority.
You will furnish information that is true, accurate, complete, and current at all times, with an ongoing obligation to update this information as necessary.

15.2. User Obligations for Account Protection

You are solely responsible for all activities conducted under your account. You covenant and agree to;

Maintain the security and confidentiality of your password and accept all risks associated with any unauthorized access to your account.
Immediately notify Dopamine Meals at hello@dopaminemeals.com if you become aware of any suspected security breach or unauthorized use of your account information.
Monitor your usage to restrict access by minors and accept full responsibility for any usage of the Site or app by individuals who do not meet the minimum age requirements.
Refrain from sharing your account credentials or password with any third party.

15.3. Account Usage Restrictions and Termination Rights

You agree not to establish more than one Account at any given time, nor to create an Account using false identity or information.

Dopamine Meals reserves the unconditional right, at its sole discretion, to:

Suspend or terminate your account immediately and refuse any and all future use of the service if we have reasonable grounds to suspect that any information you provided is untrue, inaccurate, or incomplete.
Disable any account or ban any registered user if, in our opinion, the user has violated any provision of these terms.
Reclaim or remove any usernames at any time and for any reason.

15.4. ABSOLUTE LIABILITY FOR ACCOUNT ACTIVITY

YOU WILL BE SOLELY AND FULLY RESPONSIBLE FOR ALL ACCESS TO, AND USE OF, THE SERVICES BY ANY INDIVIDUAL UTILIZING YOUR ACCOUNT, REGARDLESS OF WHETHER SUCH ACCESS WAS ACTUALLY AUTHORIZED BY YOU. This absolute liability encompasses all financial obligations, communications, and transmissions incurred through the use of your account.

15.5. Service Availability and Ownership

Dopamine Meals reserves the right to withdraw or amend the Site, App, and any service or material provided, in its sole discretion and without notice. We shall not be liable if all or any part of the Service is unavailable at any time or for any period. Furthermore, you acknowledge and agree that you have no ownership or proprietary interest in your Account; all rights in and to your Account are and shall forever remain the exclusive property of Dopamine Meals.

SECTION 16. External Links and Third-Party Materials

Our Service may incorporate certain content, products, or services supplied by third parties, and may feature links that direct you to external websites not affiliated with Dopamine Meals. We emphasize that we are not responsible for investigating, guaranteeing the accuracy, or evaluating the content of these third-party materials or websites, and we expressly disclaim all liability for them, including their products or services. Furthermore, we assume no liability for any damages or harm resulting from the purchase or use of goods, services, or resources associated with any third-party websites. It is your strict responsibility to carefully examine and understand the policies and practices of any third party before engaging in any transaction. Any complaints, claims, concerns, or questions related to third-party products must be addressed directly to that third party.

16.1 External Website Links

The Service may contain links to third-party websites or services that are not controlled by Dopamine Meals. We assume no responsibility for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your reliance on content, goods, or services available through any such third-party sites.

16.2 Optional Third-Party Tools and Future Offerings

We may, at times, grant you access to various supplementary third-party tools. We want to be clear that we do not actively monitor, control, or contribute input to these external resources.

You explicitly recognize and agree that your access to these optional tools is provided "as is" and "as available," entirely without any express or implied warranties, conditions, or endorsements from Dopamine Meals. Consequently, we accept zero liability arising from or connected to your utilization of any such third-party tools. Your decision to use any optional tool offered via the site is completely at your own risk and discretion, and you are responsible for reviewing and approving the terms set forth by the respective third-party provider(s).

Furthermore, we reserve the right to introduce new services, features, tools, and resources on the website in the future. These new offerings will be automatically governed by the existing provisions of these Terms of Service.

SECTION 17. SERVICE USAGE AND GENERAL RESTRICTIONS

17.1 Prohibited Uses

You are prohibited from using the site or its content for any unlawful purpose, to violate any laws in your jurisdiction (including but not limited to copyright laws), to infringe upon the intellectual property rights of others, to submit false or misleading information, or to upload or transmit any viruses or malicious code. A breach or violation of any of the Terms will result in an immediate termination of your Services.
You may not use our products or service for any unauthorized or illegal purpose, including violating any local, provincial, or federal laws.

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Dopamine Meals, its officers, directors, employees, and agents from and against any claims, losses, damages, costs, or demands arising out of or related to your breach of these Terms or any activity related to your account.

You agree to indemnify, defend, and hold harmless Dopamine Meals and our affiliates, partners, officers, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third-party.

The obligation to indemnify, defend, and hold Dopamine Meals harmless is triggered by any claim or demand, including associated legal and accounting fees, arising from, but not limited to, the following circumstances:

Breach of Agreement: Any violation or breach by you of these Terms of Service.
Content and Uploads: Anything you upload, submit, or post onto the Service.
Account Activity: Any conduct or activity related to your account, including, but not limited to, negligent or unlawful actions by you.
Unauthorized Access: Any activity conducted by another person or entity accessing the Service using your account credentials, regardless of whether that access was obtained through fraudulent or illegal means.

SECTION 19. INTELLECTUAL PROPERTY

19.1 Ownership of Intellectual Property

The Service and all contents, including but not limited to text, images, graphics, and code, are the property of Dopamine Meals and are protected by copyright, trademarks, and other intellectual property laws. You may display, copy, download, or print portions of the material only for your own non-commercial use, or to place an order with Dopamine Meals. Any unauthorized use is strictly prohibited.

19.2 Copyright Infringement Claims

If you believe that Content posted on the Service infringes your copyright, you must submit written notice, detailing the alleged Infringement, to the attention of "Copyright Infringement" at hello@dopaminemeals.com

19.3 Trademarks

All distinctive marks, logos, titles, characters, and other identifiers associated with Dopamine Meals (including the name "Dopamine Meals" and its related designs) are protected trademarks, service marks, and proprietary property belonging to us. Also including the company name, logos, marks, images, graphics, and text on our website, apps, social media, posters, business cards, meal containers, delivery bags, and t-shirts.
You are prohibited from using these proprietary marks for any purpose other than what is explicitly authorized in these Terms. All other trademarks, company names, and designs appearing on our Service belong to their respective owners, and your use of our Service does not grant you any ownership rights to any of these marks or logos.
You must not remove, modify, or conceal any copyright, trademark, or other proprietary rights notices embedded within or accompanying the Service materials.

SECTION 20. Electronic Communications and Consent &User Submissions and Feedback

20.1 Rights to User-Generated Content

If you send us any material—whether specific submissions (like contest entries) sent upon request or unsolicited content such as creative ideas, suggestions, plans, or proposals (collectively, "Submissions")—you grant Dopamine Meals an unrestricted, perpetual right to use that content. We may, at any time and without obligation, edit, copy, publish, distribute, translate, and otherwise utilize your submissions in any media.

· We are under no obligation to:

1) Keep any Submissions confidential.

2) Provide compensation for any submissions.

3) Respond to any submissions.

20.2 Content Standards and Liability

You affirm that your Submissions will not violate the rights of any third party, including proprietary, privacy, or intellectual property rights (such as copyright or trademark). You further agree that your Submissions will not contain unlawful, abusive, obscene, libelous, or defamatory material, nor will they contain any malware or viruses that could disrupt the Service.
You may not mislead us or others about the origin of your Submissions, such as by using a false email address or impersonating another person. You are solely responsible for the content and accuracy of all Submissions you make. Dopamine Meals takes no responsibility and assumes no liability for any Submissions posted by you or any third party.

20.3 Content Monitoring

While we have the right, we are not obligated to monitor, edit, or remove any content or submissions that we, in our sole judgment, determine to be unlawful, offensive, threatening, objectionable, or in violation of these Terms.

20.4 Consent for Calls and Texts (SMS)

By providing your phone number, you grant prior express consent to receive calls and recurring SMS text messages from Dopamine Meals (or its service providers) for various purposes, including:

Transactional Updates: Order status, delivery notifications, and account issues.
Promotional Content: Exclusive offers, marketing, and cart reminders (sent via automated dialing systems or pre-recorded calls, if elected).

20.5 Email Communications

By becoming a Registered User, you consent to receive necessary email communications from Dopamine Meals, including notifications, promotional offers, and updates about platform features.

SECTION 21 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

21.1 Disclaimer of Warranties

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no guarantees that the Service will function uninterrupted, securely, or error-free.
Dopamine Meals provides the website and all associated technology on an "AS IS" and "AS AVAILABLE" basis. We make no guarantees, representations, or warranties regarding the function, performance, or availability of this technology. All warranties, terms, and conditions that might otherwise be applicable are expressly excluded to the fullest extent of the law. Your utilization of the Service is entirely at your sole risk. Specifically, Dopamine Meals, its subsidiaries, affiliates, and licensors do not warrant that the Service will operate without interruption or securely at all times, that all errors or defects will be rectified, that the Service is free of viruses or harmful components, or that the results of your use will meet your specific needs. However, where applicable Canadian provincial law mandates certain warranties, those laws will apply only to the necessary extent.
Should you violate any of these Terms, Dopamine Meals' decision to not immediately pursue action, or to not act at all, does not constitute a waiver of our rights. We retain the full right to exercise all available rights and remedies at a later date or in response to any future breach. Furthermore, Dopamine Meals will not be held liable for any failure to fulfill our obligations under these Terms caused by circumstances beyond our reasonable control (Force Majeure). A party who is not signatory to these Terms shall possess no rights of enforcement. Finally, you are prohibited from assigning, sub-licensing, or otherwise transferring any of your rights or obligations under this agreement to another party.

21.2 Limitation of Liability

Dopamine Meals, its directors, employees, partners, officers, affiliates, agents, or contractors shall not be liable for any loss or damage, direct or indirect, incidental, special, consequential, or punitive damages resulting from: (i) your access to or inability to access the Service; (ii) any content obtained through the Service; or (iii) unauthorized access to your data.

Liability Exclusions: This limitation of liability explicitly covers, but is not limited to, damages arising from: failure to adhere to food storage instructions, failure to communicate a severe allergy, or economic loss resulting from a missed subscription cut-off time.
In no case shall Dopamine Meals, our directors, officers, employees, affiliates, agents, or contractors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of any of the Service or any products procured using the Service, or for any claim related in any way to your use of the service or product, including, but not limited to, damages arising from failure to comply with food storage instructions or failure to report an allergy. Our liability shall be limited to the maximum extent permitted by law.
Your use of our platform and Services is entirely at your own risk. Furthermore, you agree that Dopamine Meals will not be liable to you or any third party for any indirect, consequential, punitive, or special damages. Our total aggregate liability for all damages related to this agreement and your use of the Services will not exceed the total amount you paid for the specific Services giving rise to the claim.
This exclusion specifically covers, but is not limited to, damages such as lost profits, lost revenue, lost savings, loss of data, or replacement costs. Our liability exclusion applies regardless of whether the claim is based in contract, tort (including negligence), or strict liability, and arises from your use of the Service or products procured through the Service, Any claim related to your use of the Service or products, Errors or omissions in content, or any loss incurred from content/products posted, transmitted, or made available via the Service, even if we were advised of the possibility of such damages.
If any jurisdiction prohibits the full exclusion or limitation of liability for incidental or consequential damages, our liability in that jurisdiction will be limited to the maximum extent permitted by applicable law.

SECTION 22 - SEVERABILITY AND GOVERNING LAW,

22.1 Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada.

22.2 Severability and Entire Agreement

In the event that any provision of these Terms is determined to be unenforceable, such determination shall not affect the validity and enforceability of any other remaining provisions. These Terms constitute the entire agreement between you and us.

SECTION 23 - GENERAL CONDITIONS & ENTIRE AGREEMENT

23.1 General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.
By agreeing to these Terms, you represent that you are at least the age of majority in your province or state of residence. We may terminate or suspend your access to the Service immediately, without prior notice or liability, should you breach these Terms. All provisions relating to ownership, liability limitations, and indemnity shall survive termination.

23.2 Non-Waiver of Rights

Any instance where Dopamine Meals fails to exercise or strictly enforce any right or provision outlined in these Terms of Service shall not be construed as a relinquishment or waiver of that specific right or provision on our part. We retain the full ability to enforce that right at a later time.

23.3 Governing Agreement

These Terms of Service, along with any related policies or operating rules we post on the site, represent the full and complete understanding and agreement between you and Dopamine Meals regarding your use of the Service. This document governs your usage and supersedes all prior or simultaneous agreements, communications, and proposals, whether verbal or written, including any prior versions of these Terms of Service.

24. Termination of Agreement

24.1 Duration and Methods of Termination

These Terms of Service remain in effect until they are concluded by either you or Dopamine Meals. You may terminate this agreement by providing us with notice that you no longer wish to utilize our Services, or simply by discontinuing your use of our website.
Dopamine Meals reserves the right, in our sole judgment, to terminate this agreement immediately without notice if we suspect or determine that you have failed to comply with any term or provision of these Terms.

24.2 Survival of Obligations

Regardless of which party initiates termination, you will remain liable for all amounts due up to and including the date the agreement is ended. Upon termination, your right to access the Service will cease immediately. Crucially, all obligations and liabilities incurred by either party prior to the termination date shall survive the conclusion of this agreement. This survival includes, but is not limited to, the provisions concerning ownership, warranty disclaimers, indemnification, and limitations of liability.

25. Modifications to the Terms

Dopamine Meals retains the exclusive authority to alter or substitute these Terms whenever necessary.

Notice of Change: Dopamine Meals reserves the sole and exclusive right to revise or update these Terms and Conditions periodically. For any substantive changes, we will provide you with reasonable advance notice before the new provisions take effect. However, it is your sole responsibility to continuously check for any new updates to terms and conditions or any other policies before using our services each time. We reserve the sole discretion to determine what constitutes a material change.
User Responsibility and Acceptance: The most recent version of these Terms will always be available on this page for review. It is your responsibility to regularly check our website for updates. Your continued access or use of our Service, the website, or the application after any revised terms or updates have been posted constitutes your binding acceptance of those revised terms.
By continuing to use our website, application, or placing any subsequent order, you reaffirm your unconditional agreement to the then-current Terms and Conditions, thereby accepting to be legally bound by them. You bear the sole responsibility for staying informed of all changes and are expected to review this page frequently. Should you disagree with any portion of the updated Terms and Conditions, you are required to immediately discontinue using the Dopamine Meals Platform and cancel your subscription.
Non-Acceptance: If you disagree with the new terms, in whole or in part, you must cease using the website and the Service immediately.

26. Customer Acknowledgment and Final Responsibility

By becoming a customer of Dopamine Meals Inc., or by accessing or using our website and services, you affirm that you have reviewed and agree to be bound by all provisions contained within this entire Terms and Conditions document, our Privacy Policy, Refund Policy, and FAQs.
Your use of any services provided by Dopamine Meals is strictly at your sole risk and responsibility. If you disagree with any part of these terms and conditions, you are prohibited from using any of our services.
By failing to adhere to this requirement, you agree that Dopamine Meals, including its directors, employees, partners, agents, suppliers, and affiliates, shall not be liable for any consequences, losses, or damages, and no refunds will be available under such circumstances.

27. Contact and General Support

For issues including account setup, payment, general orders, or complaints about services, please notify us immediately by emailing hello@dopaminemeals.com

Contact Information

Questions about these Terms of Service, or any issue related to account creation, ordering, delivery, or general complaints, should be directed to us at hello@dopaminemeals.com or call us at 437-869-6916 for assistance.